Should the products be refrigerated?
No, refrigeration is not necessary, although the products do need to be kept out of
direct sunlight and in cool conditions. The ideal conditions for the products are
normal ambient temperature (around 15-20°C or 60-70°F). Our freight providers do
not courier in climate-controlled vehicles, so the products have been tested to
withstand short periods of extreme temperatures (between 0°C-50°C or 32°F-122°
F), which emulate year-round international shipping conditions, and will remain
stable and continue to fulfil their intended function.
Is the cardboard packaging of your products made of recycled materials?
Our cardboard boxes are part virgin part recycled. Fully recycled boxes can't be
sealed with tape, as the fibres are too short and the tape won't stick to it.
What is the 'fill' used to pack the boxes made of?
The loose fill protective packaging in your box is manufactured from Australian grown
wheat. It is reusable, compostable, and will disintegrate quickly when in direct
contact with water, so it can be flushed down the drain or the toilet. We recommend
placing it in your compost, as it breaks down readily and can be reused to nourish
the earth from which it came!
Why type of plastics do use? Is it safe?
The grading used for plastics is a universal system used to sort plastics in terms of
their ability to be recycled and is based on the type of plastic used. We use a couple
of different types of plastics in our containers.
These are:
PET – which has a rating of 1
HDPE/LDPE 50/50 blend – with respective ratings of 2 and 4
The varying nature of our range of products requires different plastics with different
qualities. Bearing this in mind, our company continues to seek packaging solutions
that are highly recyclable or biodegradable if possible.
We use plastic in the bottles that are used in the shower recess, for the safety of our
customers. We use the hardest, food grade, recyclable plastic, PETE (1), which
does not leach undesirable contaminants into our products.
Are your plastic bottles recyclable?
Yes, they are 100% recyclable. Besides sourcing organic raw materials for your
product, how else do you support the environment? We are pleased to say our entire
operation, including our overseas freight and director's promotional activities are
carbon-neutral. We have committed to this, whilst we work diligently to reduce our
ecological footprint on the planet. Our packaging (both glass and plastic) is
recyclable. We have absolutely no harmful waste released from our factory into our
waterways via drains. All of our cardboard and paper is reused and recycled, both
within our office, and after it leaves our factory. Our promotional literature is printed
on recycled paper.
Why do you put your bottles in plastic bags to ship?
The reason we use plastic zip-lock bags is because the products were moving
around the box during transit and getting damaged. We use zip-lock bags because
they can be reused by the customer, they prevent damage and breakages, and on
the occasion we do have a breakage, they isolate any leakages and protect the
other bottles in the shipment.
PRODUCT PACKAGING FAQ
~ miessence, mivitality, mienviron ~ "my choice"
organic skin care ~ organic health care ~ organic cosmetics ~ organic home ~ ethical, organic home business opportunity Independent Representative Website
I love having an organic, home based business with ONE Group. I am able to be actively engaged in my daughter's life, continue to be a stay-at-home mom and have time to pursue my own personal interests .
It also affords me the opportunity to help other motivated people make their own dreams a reality.
This is all possible because I am working with a company that has the highest standards for their certified organic products and shares my desire for making our planet a safe, clean, toxic free place for future generations.
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